All orders received and paid by 4pm UK time on a work day are shipped the same day. We can guarantee that we will do our best to ship your order as fast as possible.
Please note that once the courier is en route to pick-up a package, no changes can be made to your order. Furthermore, once the package leaves our warehouse, we rely on the courier services. We are happy to help you track your package and deal with any problems that might arise, but there is only so much we can expect from delivery companies.
Delivery fees are pretty much based on how much couriers charge us. This allows us to keep the price of individual products low. If you are ordering from abroad and the delivery costs for your are seems high, you might want to look for additional products to make your order more sensible. We think this is a fairer option to all our customers than having higher product prices to compensate lower shipping charges. The reason is that under this latter scenario small orders might lead to a loss, which then has to be ‘compensated’ by larger order placed by other customers.
Our shipping fees are reported below.
United Kingdom – Shipping within the UK is free above 30GBP. Under 30 GBP we charge 4.95 GBP
Europe Zone 1 (Germany, Belgium, Luxembourg, The Netherlands, France, Republic of Ireland) – Shipping is free above 50GBP. Under 50 GBP we charge 7.95GBP
VAT and Import Taxes
As a UK business we must collect VAT on all sales to UK customers. VAT is calculated automatically at checkout.
We do not charge any VAT on all orders shipped outside of the UK. You might be required to pay VAT and import charges upon delivery.